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Katherena Ltd. registered office:

Phillips House, Drury Lane, Ponswood Industrial Estate, Hastings, East Sussex, TN38 9BA, United Kingdom

 

Delivery & Returns:

We aim to dispatch all orders within 1 to 2 working days. All orders are sent 1st class via Royal Mail.

If you are unhappy with your purchase you can return it to us within 14 days of your order and we will refund you the full amount paid, but not the cost of return postage.

If your item is faulty in any way you can return it to us and we will refund you the full amount paid and the cost of the return postage.

Please send us an email on sales@katherena.com if you are returning an item so that we can refund you.